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"It is not only in manufacturing where process improvement can deliver significant benefits."
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Production Output Improvement
SP Improvement delivered 50% output increase within 6 months in a complex sequenced batch manufacturing process. 6 Sigma techniques, team working, challenging established norms, running trials, implementing minor capital modifications, and the involvement and training of key personnel were all involved.
Yield Improvement
50% internal yield improvement delivered through data analysis and resolution of major contributing factors and an approach of continuous improvement.
External yield improved through partnership with customers and the use of 6 Sigma techniques.
Public Sector BPR
A local authority process for paying private sector care providers was re-engineered to ensure providers were paid regularly with a 20% reduction in authority labour.
Process Improvement
Using 6 Sigma Process Improvement a customer complaint system was improved to significantly reduce closeout times and to ensure learning was captured to prevent repeated occurrences.
Quality System Improvement
A raw material testing system was developed and implemented based on the criticality of the material to the production process. The need to minimise use of analytical resources whilst ensuring product quality was not compromised was key.
Working time arrangements for Home Carers
Using 6 Sigma managed project team, including external and internal consultants, to execute a bought in change management process; ensuring excellent business communications.
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